About the Phone Counseling Offered to Teens

Who would talk with me?

Most Teen Link volunteer counselorss are high school or college age.  All volunteers are trained counselors.

How can I be assured that I will remain anonymous? 

As a condition of becoming a counselor at the Crisis Center, all of our counselors must agree to the Crisis Center's caller confidentiality policy. 

What can I discuss with a counselor?

Anything.  Typical topics include Dating, Friends, Relationships, Family, Drugs, Alcohol, Sex, Depression, Self-Image, Anger, School, Violence, Loneliness, Suicide, Health Issues, Divorce, Pregnancy, Parents...no concern is off limits.

Can I get additional help for specific needs? 

Yes, referrals for services like support groups and counseling, plus assistance with basic needs, such as food and shelter, are available.  Counselors are trained to work with callers to identify any additional services that may be required.  Our counselors provide callers with referral information, such as an agency name, address, phone number, and location, in order for the caller to contact the agency and make arrangements for the additional services.

So when can I call Teen Link? 

Teen Link s available every day of the year. 

• During the school year, our hours are from 3:00 PM to 10:00 PM.  

• In the summer, we are open from 10:00 AM to 10:00 PM.

Does Teen Link offer any programs at schools?

Yes, Teen Link offers numerous programs that are delivered in school classrooms.  For more information on the programs offered, click (here).

If I have more questions about Teen Link, who can I contact?

If you have more questions about Teen Link, you should contact the following person at the Crisis Center -

Jason Viana at (205) 458-8986